Your assigned work, response debt, and operational focus.
One-look operational control: who needs attention, who messages most, and where work is waiting.
Customers waiting for staff response. This is the first queue to clear.
Clients consuming the most message attention. No more scrolling through thousands of messages.
Longest unresolved wait time first.
Who owns what, without turning staff into a scoreboard.
Accepted documents, retained attachment records, and document activity.
Append-only operational truth. Viewable, traceable, non-deletable.
SnapPy Studio
Manage your workspace, team, preferences, and protection tools inside a calm control room.
Manage your operator identity and defaults.
♢ Your workspace controls stay protected by SnapPy System Control.
System defaults and preferences.
Connected workspace owner.
Manage team members and roles.
Configure notification preferences.
Security posture for testing.
Automation is frozen during testing.
Connected external services.
Simple operational status. Green means SnapPy is working. Red means click through and follow the fix steps.
SnapPy shows what happened, how it affects messages, who can fix it, and the shortest known repair path.
Shows who is consuming the most message attention so nobody has to scroll through thousands of WhatsApp messages.
Staff, roles, availability, and ownership visibility live here.
Safe recovery only: retries failed queue items and refreshes health. It does not alter message history.
Surfaces forgotten/stale clients and response debt without mutating truth state.
Shows workload pressure using assigned response debt, not toilet-break KPIs.